Hub · WebJi® India

Web Hosting FAQ — Real Questions, Straight Answers

Quick answer: The questions Indian customers ask most, answered in one place: what hosting costs in INR, how domains and DNS work, which SSL to pick, how business email is priced per mailbox, WordPress care, backup strategy and support coverage. Each answer is short, specific and linked to the detailed guide where one exists.
✓ In business since 2005✓ INR + GST billing✓ 24/7 Email Support — avg reply < 60 min

The questions Indian customers actually ask our Jaipur support desk — grouped by topic, answered with specifics. Each section links to the detailed guide where one exists.

Hosting Basics

What is shared hosting and how is it different from a VPS?

In shared hosting, many accounts share one server's CPU, RAM and IP, which keeps the price between ₹300 and ₹700 per month. A VPS gives you dedicated, isolated resources via KVM virtualisation. Start shared and upgrade when traffic crosses roughly 50,000 visits a month.

Do you offer cPanel or Plesk with shared plans?

Linux shared plans include cPanel with Softaculous, while Windows shared plans use Plesk Obsidian. Both support one-click WordPress, email accounts and free SSL. Switching panels means migrating plans, which our team does free.

Is LiteSpeed really faster than Apache?

For PHP and WordPress workloads, yes. LiteSpeed with LSCache typically serves pages 5–12x faster than Apache with mod_php and absorbs traffic spikes without extra caching plugins. All WebJi shared plans include LiteSpeed Enterprise by default.

How many websites can I host on one shared plan?

Starter covers 1 website; higher plans cover 5 to unlimited add-on domains within fair-use inode limits of 200,000+. Entry limits are policy, not technical ceilings. Check each plan's inode and CPU-entry allotment before choosing.

Is business email included?

Yes — every plan includes IMAP/POP3 mailboxes with webmail and spam filtering, scaling from 5 on Starter to unlimited on Pro. For bulk or transactional mail, use an SMTP service. Port 25 is rate-limited to protect deliverability for everyone.

Pricing & Billing

Cloud hosting vs VPS — what is the actual difference?

A VPS is one virtual machine on one host, while cloud spreads compute across a cluster with replicated storage, so a host failure does not take you down and you can scale horizontally. Both give root access. Think of cloud as VPS plus high availability and an API.

How am I billed — hourly or monthly?

Monthly plans get flat INR pricing with GST invoices, and on-demand instances are metered per hour and rolled into the same monthly bill. You can mix both on one account. There is no USD billing and no forex markup — rate cards are published in rupees.

Can you really manage our AWS account?

Yes. Under a managed-services engagement we audit your EC2/RDS/S3 setup, right-size instances, set billing alerts and provide 24/7 monitoring, while you keep account ownership and IAM control. Savings of 15–30% on AWS bills are common after right-sizing. You pay WebJi in INR with GST input credit.

Do you offer GPU servers?

Yes — GPU nodes with NVIDIA data-centre cards are available on request for inference, training, rendering and LLM experiments, billed weekly or monthly in INR. Slots are limited and quoted per requirement. CPU-only cloud plans start at ₹299/month.

Is the object storage S3-compatible?

Yes, our object storage speaks the S3 API, so rclone, restic, MinIO clients and CDN origins work unchanged. Buckets support lifecycle policies and versioning. Per-GB pricing is published in INR.

Domains & SSL

How much does domain registration cost in India?

A .in starts at ₹199 for the first year and a .com at ₹299, with renewals from ₹649 and ₹899 respectively. First-year prices are promotional; the renewal always shows before checkout, and every invoice includes 18% GST.

Is WHOIS privacy really free?

Yes, wherever the registry permits it — most gTLDs like .com and .org include free WHOIS privacy at WebJi. A few ccTLD registries publish owner details by policy, and we state that clearly on the product page before you pay.

Do I need documents to register a .in domain?

No. NIXI does not ask individuals for ID documents on a standard .in registration. Some restricted third-level zones may want basic company details, but most names activate within minutes of payment.

How long does a domain transfer to WebJi take?

After you unlock the name at your current registrar and share the EPP code, transfers usually finish in 5–7 days. The transfer adds a year to your registration, and your website and email stay live throughout the move.

What happens if my domain expires?

You can renew at the normal price for roughly 0–30 days after expiry, then recover it during the registry redemption window of about 30 more days at a higher fee. Our 60/30/7-day alerts and auto-renew exist so you never reach that stage.

Email & Workspace

How much does business email hosting cost?

Web Hosting FAQ — Real Questions, Straight Answers is quoted per requirement on this page, in INR, with 18% GST on the invoice. Email support@webji.services or open a ticket at https://billing.webji.in/submitticket.php?step=2&deptid=10 and the desk sends the figure before you pay. There is no dollar price converted at checkout, and a design or SEO quote is a project price — it is not a hosting renewal.

What are MX records, and do I set them myself?

MX records tell the internet which server receives mail for your domain. You never need to touch them — our team sets the MX, SPF, DKIM and DMARC records for you and tests delivery before handover.

What is a catch-all address?

A catch-all accepts mail sent to any address at your domain, even typos like salas@yourbrand.in, and delivers it to one mailbox. It stops leads from bouncing, and our spam filtering keeps it from being abused.

Can I use aliases instead of buying many mailboxes?

It depends on the plan you order. Web Hosting FAQ — Real Questions, Straight Answers is billed in INR with 18% GST. Email support@webji.services with this question before you pay — the desk is 24/7 in Hindi and English, and the average first reply is under 60 minutes. Phone +91 141 4941811 is business hours only.

Can I move my old mail to WebJi?

We migrate mail from Gmail, Outlook, Zoho and cPanel IMAP accounts free of charge, copying folders and history. Most moves finish within a day with no downtime and no lost messages.

WordPress & Websites

Can I migrate my existing WordPress site for free?

Yes. WebJi's team migrates your site at no charge — files, database, themes and plugins. Most migrations finish within 24–48 hours with zero downtime.

Is LiteSpeed Cache better than a plugin like WP Rocket?

LiteSpeed Cache runs at the server level, so it serves cached pages before PHP even starts — faster than any plugin. It is included free on all WebJi WordPress plans and pairs with QUIC.cloud CDN.

What is a staging site and do I get one?

Staging is a private clone of your live site where you test themes, plugins and updates safely. Every WebJi WordPress plan includes one-click staging with push-to-live.

Do backups cost extra?

No. Daily Jetpack-style backups with 30-day retention are included on all plans, and you can restore the full site or a single file yourself from the dashboard.

How many WordPress sites can I host on one plan?

Starter covers one site; higher plans allow multiple sites and more storage. The exact limit per plan is listed in the pricing table above.

Backups & Security

What is the difference between a snapshot and a backup?

A snapshot lives on the same storage array as the VM, so if that array dies, the snapshot dies with it. A backup is a separate, versioned, encrypted copy held in another facility. Snapshots are convenient for rollback; backups are what actually save you. You need both.

What do RPO and RTO mean?

RPO (Recovery Point Objective) is how much data you can lose — a 24-hour RPO means losing up to a day of work. RTO (Recovery Time Objective) is how long you can be down before it hurts the business. We price backup plans against these two numbers, not buzzwords.

Can you back up a server that is not hosted with WebJi?

Yes. Our agents work with any Linux, Windows or cPanel server — AWS EC2, GoDaddy VPS or your office rack. Backups land on WebJi storage or your own S3-compatible target. Remote-server backup is one of the most common plans our SME clients buy.

How do restores work — do I raise a ticket?

No, restores are self-service: browse versions from the panel and restore a single file, a database or an entire server image. Stuck at 2 am? The 24/7 email desk answers in Hindi or English and can run it with you. We never charge per restore.

How long are backups retained?

Standard retention is 30 days with daily, weekly and monthly restore points depending on the plan. Custom retention up to seven years is quotable for compliance needs. Older versions are pruned automatically unless you pin them.