WordPress Backup Service

What the WordPress backup service includes

A WordPress backup service copies your site files and database on a schedule and keeps the copy off your server, so a broken update, a hack or a deleted table can be undone. WebJi® runs those backups for Indian businesses and handles the restore when you ask.

Each run captures two things that have to travel together: a database dump and the WordPress file tree under public_html. A database-only copy loses uploads; a files-only copy loses posts, orders and settings.

• Database dump and the full file tree — core, themes, plugins and uploads — taken in the same run.
• An automatic schedule set at onboarding, so the job does not depend on someone remembering.
• The copy stored outside the hosting account, in the Backup.Help vault or on the remote backup included with a managed plan.
• Restore carried out by the team, including when wp-admin will not load.

Who should buy a managed WordPress backup

Buy it when a week of lost orders, enquiries or ad spend would cost more than the plan. The service fits WooCommerce stores, content sites that pay for traffic, and agencies that maintain client WordPress sites.

It also fits the owner whose only copy is a plugin writing to the same disk, or a host snapshot taken before the change that broke the site. Both look like backups until the day you open one.

What a WordPress backup service costs

WebJi® sells the work in two shapes: the Backup.Help app with 200 GB of storage, and managed support plans that add server care and a larger remote backup. Prices are per month in INR, before 18% GST.

Live pricing from billing.webji.in. The Backup.Help app is also billed at ₹3,900 per quarter or ₹13,000 per year. GST at 18% is added at checkout.

You can order the Backup.Help app on billing.webji.in, and the managed plans are ordered from the same account. A site larger than the storage in the plan, or a one-off restore of a site WebJi does not host, is quoted by email before payment. Send the domain and the size on disk to support@webji.services, and you get a written figure before anything is charged. Hosting-side add-ons sit on the pricing page.

What happens between payment and the first backup

Onboarding is four steps. The first full copy runs once access is confirmed, and you get the slot when you order.

1. Order on billing.webji.in, or email support@webji.services with the domain and the approximate size on disk.
2. Send WordPress admin access, or cPanel access when the site cannot log in. The backup runs from the server, so a staging copy is not needed.
3. We confirm the schedule and the retention window in writing, then run the first full backup: files plus database.
4. Open the finished job and check the archive size against your disk usage. You know it worked when it is close to the size of public_html plus the database, not a few megabytes.

Ask for one database restore into a test folder during the first month. A backup nobody has opened is a guess, not a copy. To start, send us the domain and we reply with the plan and the first available slot.

Retention and scope: what the plan covers

Retention sets how far back a restore can reach. It is agreed per plan at signup and confirmed by email, because a store that needs last Tuesday and a blog that needs last quarter do not buy the same window.

Scope stops at the WordPress site. The service does not clean malware, does not speed the site up and does not back up mailboxes.

• Covered: WordPress core files, themes, plugins, uploads and the site database.
• Not covered: Outlook, IMAP or cPanel mailbox data, and DNS records.
• Not covered: malware removal or a security audit — that is the WordPress security service.
• Not covered: repairing a hacked file. A restore returns the state you had, backdoor included, if it was already there.

That last point is the one buyers miss. Restoring a compromised site to a copy taken after the break-in restores the break-in too. Clean first, or restore to a date before the entry.

Why WebJi® runs the backups instead of a plugin

A plugin needs a working wp-admin, a PHP process and enough memory to finish the job. On a busy WooCommerce site the job times out, and the failure sits in a log nobody reads. Server-side access takes the browser out of the chain.

WebJi® has run hosting since 2005 and holds that access on the accounts it manages. Email support@webji.services is staffed 24/7 in Hindi and English, with an average first reply under 60 minutes. The office phone is business hours only.

If you would rather run it yourself, the backup plugin comparison prices UpdraftPlus, BlogVault, Jetpack VaultPress, WPvivid and Duplicator. The restore walkthrough shows the clicks in cPanel and phpMyAdmin, and the 3-2-1 rule explains how many copies to keep.

Server-level backup for VPS and dedicated machines sits under server backup solutions.