What monthly tasks are covered in a professional website maintenance plan?
A professional plan names the recurring jobs, not a vague care label. Typical jobs are software updates, offsite backups, a restore test, certificate and login checks, and a set number of content edits. Hosting, domain renewal, and a new feature are separate unless the quote adds them. The quote is the list that binds WebJi®.
- Updates — core, plugins, themes, or application dependencies, after a backup.
- Backups — copies stored off the live account, plus one restore test named in the quote.
- Checks — certificate dates, login protection, and a look at forms that take orders.
- Content edits — a stated allowance, not an unlimited redesign.
WordPress backup scope is described on the WordPress backup service. Hardening that goes beyond the retainer is the WordPress security services offer. Neither page is a price for this retainer.
How much do website maintenance packages cost in India (before 18% GST)?
WebJi® does not publish monthly maintenance packages with rupee prices on this page. The cost guides keep the price question, so this page does not repeat their bands. For a WebJi® retainer, send the site URL and the tasks you need and ask for a written quote. The invoice adds 18% GST.
Market cost writing stays on website maintenance cost in India and WordPress maintenance cost in India. Use those guides to compare how retainers are described. Come back here when you want WebJi® to do the work. The figure for your site is the quote, not a number copied from a blog.
What are the guaranteed response times for urgent downtime, malware cleanup, or broken checkouts?
This page does not guarantee a minute count for downtime, malware cleanup, or a broken checkout. Those windows belong in the written quote for that site. The support desk is separate: email support@webji.services is staffed 24/7 in Hindi and English, and the average first reply is under 60 minutes. That reply time is not a promise the site is fixed.
| Event | What this page promises |
|---|---|
| Site down | The quote names the response window. No minute count is printed here |
| Malware cleanup | Scoped in the quote, or quoted as its own job |
| Broken checkout | Treated as urgent only if the quote says so |
| Email to support@webji.services | 24/7, Hindi and English, average first reply under 60 minutes |
| Office phone +91-141-4941811 | Not the 24/7 line |
The 99.9% uptime warranty and the 30-day money-back guarantee are separate promises. Do not read either of them as a maintenance response time.
How does maintenance differ between WordPress/WooCommerce sites and custom PHP/.NET web apps?
WordPress and WooCommerce maintenance is mostly core, theme, and plugin updates, plus checkout and form checks after those updates. Custom PHP or .NET maintenance is application code, framework patches, and a deploy you can roll back. The same retainer word does not mean the same task list. The quote names which of the two you are buying.
| WordPress or WooCommerce | Custom PHP or .NET | |
|---|---|---|
| Usual change | Core, theme, and plugin updates | Application code and framework patches |
| Risk after a change | A plugin breaks checkout or mail | A deploy needs a rollback |
| What the quote must name | Plugin budget and content hours | Repository access and who may deploy |
How do you onboard an existing website for ongoing maintenance with WebJi?
Onboarding starts with the live URL, the platform, and how you will grant access. WebJi® reads the site and writes what the retainer includes and what it excludes. You approve that quote before any monthly work begins. Access should be the least the work needs.
- Send the URL, the platform, and the tasks you want to the contact page or support@webji.services.
- Read the quote. It lists inclusions, exclusions, and the response window.
- Approve it before monthly work starts. 18% GST is added on the invoice.
- Grant only the access the work needs. Do not send a personal password in an open thread.
A hosting move, if you need one, is a separate request and is subject to terms and approval. Maintenance does not include that move unless the quote says so.