What MX Records Do
MX records are the address plaque of your mail system: DNS entries that tell the world which server receives email for your domain. Without them, senders have nowhere to deliver — mail bounces or vanishes.
Key points:
- An MX record maps yourdomain.com to a mail server hostname, with a priority number.
- Lower priority numbers are tried first; equal numbers load-balance.
- Backup MX servers queue mail when the primary is down.
- Changing providers means repointing MX — the cutover of every email migration.
- MX works with SPF, DKIM and DMARC, which authenticate what that server sends.
The two setups you will actually meet: cPanel hosting mail (mail.yourdomain.com) and Google Workspace (smtp.google.com-class records). Checking takes one command — dig MX yourdomain.com — covered below with the mistakes that break delivery. Records live in the zone editor of your domain registration account or business email hosting setup.
Priority and Backup Mail Servers
Two practical notes on MX record: it interacts directly with caching and database response, and misconfiguration is the most common cause of 'hosting is slow' tickets. WebJi® support checks it as part of standard migrations.

Common MX Setups: cPanel and Google Workspace
Two practical notes on mail routing by priority (lowest wins): it interacts directly with caching and database response, and misconfiguration is the most common cause of 'hosting is slow' tickets. WebJi® support checks it as part of standard migrations.
Checking MX Records (dig, nslookup)
Checking MX Records (dig, nslookup). Do the change this heading names on one site first, then check it in a private browser window or in the mail client, depending on the topic. Change one setting at a time, and undo it if the result is wrong before you try the next. If you want the Jaipur desk to look with you, email support@webji.services — that mailbox is staffed 24/7 in Hindi and English. Phone +91 141 4941811 is business hours only.
Common MX Mistakes That Break Email
Common MX Mistakes That Break Email. Do the change this heading names on one site first, then check it in a private browser window or in the mail client, depending on the topic. Change one setting at a time, and undo it if the result is wrong before you try the next. If you want the Jaipur desk to look with you, email support@webji.services — that mailbox is staffed 24/7 in Hindi and English. Phone +91 141 4941811 is business hours only.
Frequently Asked Questions
What is an MX record?
What is an MX record refers to the subject of this page, MX Records: Mail Routing Explained. WebJi® has provided this class of service from Jaipur since 2005, with GST invoices and 24/7 email at support@webji.services. Use the sections and the table on this page for the specifics, and open a ticket at https://billing.webji.in/submitticket.php?step=2&deptid=10 if your case does not match the standard row.
What does priority mean in MX records?
What does priority mean in MX records refers to the subject of this page, MX Records: Mail Routing Explained. WebJi® has provided this class of service from Jaipur since 2005, with GST invoices and 24/7 email at support@webji.services. Use the sections and the table on this page for the specifics, and open a ticket at https://billing.webji.in/submitticket.php?step=2&deptid=10 if your case does not match the standard row.
How do I check my domain's MX records?
MX records are the address plaque of your mail system: DNS entries that tell the world which server receives email for your domain. Without them, senders have nowhere to deliver — mail bounces or vanishes.
Which MX records does Google Workspace need?
The two setups you will actually meet: cPanel hosting mail (mail.yourdomain.com) and Google Workspace (smtp.google.com-class records). Checking takes one command — dig MX yourdomain.com — covered below with the mistakes that break delivery. Records live in the zone editor of your domain registration account or business email hosting setup.
Can a domain have two MX records?
For “Can a domain have two MX records”: MX records are the address plaque of your mail system: DNS entries that tell the world which server receives email for your domain. Without them, senders have nowhere to deliver — mail bounces or vanishes.
What happens if my MX records are wrong?
What happens if my MX records are wrong refers to the subject of this page, MX Records: Mail Routing Explained. WebJi® has provided this class of service from Jaipur since 2005, with GST invoices and 24/7 email at support@webji.services. Use the sections and the table on this page for the specifics, and open a ticket at https://billing.webji.in/submitticket.php?step=2&deptid=10 if your case does not match the standard row.
Is WebJi® an Indian company?
Yes. WebJi® is headquartered in Jaipur, Rajasthan and has operated since 2005. Billing, support and governance all run from India.
Do you provide GST invoices?
Every purchase and renewal gets a GST invoice with our GSTIN, and hosting prices are quoted exclusive of 18% GST. Claim input credit as applicable.

