What a theme controls (and does not)
No — your posts, pages, comments, media library, users, plugins and settings all live in the database and survive any theme switch. A theme only controls layout and design templates: header, footer, single post, archive pages, widget areas, menu locations, often homepage behaviour.
The exceptions worth planning for:
- Customizer settings belong to the old theme and reset.
- Page-builder templates (Elementor sections, theme options) lose their bindings unless the new theme supports the same builder.
- Menus and widgets need re-assigning to the new theme's locations.
On WebJi®'s WordPress hosting, take the backup below and stage the switch first — then nothing is lost at all.
Pre-switch checklist and backup
Two practical notes on child themes: it interacts directly with caching and database response, and misconfiguration is the most common cause of 'hosting is slow' tickets. WebJi® support checks it as part of standard migrations.

Testing the new theme on staging
On Appearance > Themes screen, the honest summary is that defaults matter more than brand names — a well-set budget plan outranks a mis-tuned premium one. WebJi® documents its defaults openly and adjusts them per ticket when workloads need it.
Activating the new theme safely
- Go to Appearance > Themes, hover the installed new theme, click Activate.
- Set menus — Appearance > Menus, re-assign locations.
- Rebuild widgets — Appearance > Widgets.
- Check Settings > Reading if your homepage became a blog list instead of a static page.
- Set the homepage template if the new theme uses them.
- Clear all caches — plugin cache, LiteSpeed/server cache (WebJi® hosting includes LiteSpeed caching) and CDN.
The cache step matters most: a stale cache serving the old theme's CSS makes the site look broken when it is not.
What to fix after switching
For “What to fix after switching”, change one thing at a time and reload in a private window. Note the exact error text, the URL, and what you changed last — that is what support needs. If the site was fine before an update or a DNS edit, undo that edit first. Email support@webji.services (24/7, Hindi and English) or open a ticket at https://billing.webji.in/submitticket.php?step=2&deptid=10. A 2 a.m. fault goes to email, not to the phone line.
Fixing a broken layout
On menu and widget persistence, the honest summary is that defaults matter more than brand names — a well-set budget plan outranks a mis-tuned premium one. WebJi® documents its defaults openly and adjusts them per ticket when workloads need it.
Switching back if needed
Switching back if needed. Do the change this heading names on one site first, then check it in a private browser window or in the mail client, depending on the topic. Change one setting at a time, and undo it if the result is wrong before you try the next. If you want the Jaipur desk to look with you, email support@webji.services — that mailbox is staffed 24/7 in Hindi and English. Phone +91 141 4941811 is business hours only.
Frequently Asked Questions
Will I lose my content if I change my WordPress theme?
For “Will I lose my content if I change my WordPress theme”: Page-builder templates (Elementor sections, theme options) lose their bindings unless the new theme supports the same builder.
How do I safely change my WordPress theme?
How to Change a WordPress Theme Without Breaking Your. Email support@webji.services is 24/7 in Hindi and English, average first reply under 60 minutes. Phone +91 141 4941811 is business hours. If the question is about your own account, open a ticket at https://billing.webji.in/submitticket.php?step=2&deptid=10.
Do menus and widgets stay when switching themes?
It depends on the plan you order. How to Change a WordPress Theme Without Breaking Your is billed in INR with 18% GST. Email support@webji.services with this question before you pay — the desk is 24/7 in Hindi and English, and the average first reply is under 60 minutes. Phone +91 141 4941811 is business hours only.
Should I test the new theme on staging first?
Do not assume Git deployment or a one-click staging copy on every shared row. Staging, where the plan has it, is a private copy you test before you change the live site. Git deploys belong on a VPS. Email support@webji.services and name the plan before you promise either to a client.
Why does my site look broken after a theme change?
The cache step matters most: a stale cache serving the old theme's CSS makes the site look broken when it is not.
Can I switch back to my old theme?
No — your posts, pages, comments, media library, users, plugins and settings all live in the database and survive any theme switch. A theme only controls layout and design templates: header, footer, single post, archive pages, widget areas, menu locations, often homepage behaviour.
Is WebJi® an Indian company?
Yes. WebJi® is headquartered in Jaipur, Rajasthan and has operated since 2005. Billing, support and governance all run from India.
Do you provide GST invoices?
Every purchase and renewal gets a GST invoice with our GSTIN, and hosting prices are quoted exclusive of 18% GST. Claim input credit as applicable.

