The Two Logs: access_log vs error_log
Three places, by setup:
- cPanel hosting — ~/logs/ for the account's domains, or the per-domain logs directory in File Manager
- VPS, Debian/Ubuntu — /var/log/apache2/access.log and error.log
- VPS, RHEL family — /var/log/httpd/access_log and error_log
Virtual hosts can log to custom paths (check the CustomLog directive), and LiteSpeed hosting mirrors the same layout. From there, tail -f and grep turn raw lines into answers — the combined log format guide decodes each field. For PHP-level errors that never reach Apache, our PHP error logs guide picks up where error_log ends, and Linux hosting ships both log views in cPanel.
Reading the Combined Log Format Field by Field
On access_log, the honest summary is that defaults matter more than brand names — a well-set budget plan outranks a mis-tuned premium one. WebJi® documents its defaults openly and adjusts them per ticket when workloads need it.
Status Codes You'll Actually See
Status Codes You'll Actually See. Do the change this heading names on one site first, then check it in a private browser window or in the mail client, depending on the topic. Change one setting at a time, and undo it if the result is wrong before you try the next. If you want the Jaipur desk to look with you, email support@webji.services — that mailbox is staffed 24/7 in Hindi and English. Phone +91 141 4941811 is business hours only.
Finding Problems: 404s, 500s, Bots
Finding Problems: 404s, 500s, Bots. Do the change this heading names on one site first, then check it in a private browser window or in the mail client, depending on the topic. Change one setting at a time, and undo it if the result is wrong before you try the next. If you want the Jaipur desk to look with you, email support@webji.services — that mailbox is staffed 24/7 in Hindi and English. Phone +91 141 4941811 is business hours only.
Log Rotation and Retention
Log Rotation and Retention. Do the change this heading names on one site first, then check it in a private browser window or in the mail client, depending on the topic. Change one setting at a time, and undo it if the result is wrong before you try the next. If you want the Jaipur desk to look with you, email support@webji.services — that mailbox is staffed 24/7 in Hindi and English. Phone +91 141 4941811 is business hours only.
Analysis Tools: cPanel Metrics, grep, GoAccess
cPanel is the Linux control panel: files, mailboxes, databases, SSL and one-click installs live there. The login is separate from the WebJi® client area, where invoices and tickets live. If a mailbox exists in cPanel and mail still fails, check MX and the mail client ports before you recreate the account.
Frequently Asked Questions
Where are Apache log files located?
The registered office is Shop #27, Ajmer Road, Tagore Nagar, Jaipur, Rajasthan 302021. That office is the registered headquarters. Clients in other cities are served online — WebJi® does not run a local walk-in branch in every city page it publishes. About 99% of clients never visit; hosting and support are delivered online. Email support@webji.services is 24/7. Phone +91 141 4941811 is business hours.
What's the difference between access and error logs?
Virtual hosts can log to custom paths (check the CustomLog directive), and LiteSpeed hosting mirrors the same layout. From there, tail -f and grep turn raw lines into answers — the combined log format guide decodes each field. For PHP-level errors that never reach Apache, our PHP error logs guide picks up where error_log ends, and Linux hosting ships both log views in cPanel.
How do I read the Apache log format?
Virtual hosts can log to custom paths (check the CustomLog directive), and LiteSpeed hosting mirrors the same layout. From there, tail -f and grep turn raw lines into answers — the combined log format guide decodes each field. For PHP-level errors that never reach Apache, our PHP error logs guide picks up where error_log ends, and Linux hosting ships both log views in cPanel. The question here is: How do I read the Apache log format.
How do I find 404 errors in Apache logs?
Virtual hosts can log to custom paths (check the CustomLog directive), and LiteSpeed hosting mirrors the same layout. From there, tail -f and grep turn raw lines into answers — the combined log format guide decodes each field. For PHP-level errors that never reach Apache, our PHP error logs guide picks up where error_log ends, and Linux hosting ships both log views in cPanel. The question here is: How do I find 404 errors in Apache logs.
How long are Apache logs kept?
Timing depends on the job named in the question, not on a stock slogan. Email support@webji.services with the deadline and what already exists (domain, content, old host), and the reply gives you a date you can hold the team to.
How do I analyze Apache logs for bot traffic?
Virtual hosts can log to custom paths (check the CustomLog directive), and LiteSpeed hosting mirrors the same layout. From there, tail -f and grep turn raw lines into answers — the combined log format guide decodes each field. For PHP-level errors that never reach Apache, our PHP error logs guide picks up where error_log ends, and Linux hosting ships both log views in cPanel. The question here is: How do I analyze Apache logs for bot traffic.
Is WebJi® an Indian company?
Yes. WebJi® is headquartered in Jaipur, Rajasthan and has operated since 2005. Billing, support and governance all run from India.
Do you provide GST invoices?
Every purchase and renewal gets a GST invoice with our GSTIN, and hosting prices are quoted exclusive of 18% GST. Claim input credit as applicable.