addons (Shared/Reseller Hosting)

Backup my website codes (shared hosting ac)

Daily backup of your website files/folders
1 Website backup (hosted with webji on our shared hosting or reseller hosting server) - advantage of advanced service to our clients only
max. 2 restore request accepted per month (part of Quality Policy)
Keeps 90 days old backup data on backup storage
Reliable s3 compatible storage used for backups
Backup storage is in a different data center than the hosting server.

Backup my websites (reseller hosting ac)

Daily backup of your website files/folders
1 Reseller hosting ac files folders backup (hosted with webji on our shared hosting or reseller hosting server) - advantage of advanced service to our clients only
max. 2 restore request accepted per month (part of Quality Policy)
Keeps 90 days old backup data on backup storage
Reliable s3 compatible storage used for backups
Backup storage is in a different data center than the hosting server.

Custom Backup Request (Subject TO Availability) - One Time Request Only

Onetime Old Backup Request (Subject TO Availability)
- Refunds issued only if there is no data found on that specific date. Data is provided as on as available basis as it is without any Guarantee or Warranty.

Value added services - Live chat support addon (Shared / Reseller hosting)

Value-added service for technical support on live chat
max 20 chat session allowed per year
Max 30 min per chat session allowed
24x7 live chat support
Chat followup with the client, if necessary.
Premium support addon for our clients, who require priority and fast support approach

Value added services - Live chat (1 chat session max 30 minutes) - One time only.

1 Live chat session only
max. 30 minutes per session
24x7 live chat support
Chat followup with the client, if necessary.
Premium support addon for our clients, who require priority and fast support approach

Admin on Phone (callback to you)

This is for a one-time callback only and is an onetime fee per callback.
Once ordered one of our senior admin team members will call back to you asap. Callback is done during IST office hrs only.
This is not a level 0 basic phone call, our senior admins will be there online with you asap. Knowledge level of admin on phone min. 15 years of support experience so senior admin will be there for any technical consultancy related to online services provided by webji.
We cant offer any guarantee about urgent callback if required thus if necessary chat with our sales team at webji.in to know the time schedules of our admin team. The fee is non-refundable.